How do I communicate on Science Exchange?

We provide a comprehensive project management platform. Once you've submitted a request, you'll have an order management page that is private between yourself, the Provider, and your collaborators.

You can:

  • Discuss your project with the Provider (1)
  • Privately communicate with Science Exchange to get assistance (2)
  • Schedule a call with the Provider (3)
  • Invite your colleague to collaborate with you and the Provider (4)

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We strongly recommend that any off-platform communication via phone or email is recapped on the order page, especially if changes to the Statement of Work were discussed. The order page is a historical timeline that tracks any change requests or amendments to the project. It allows Science Exchange to support you, and in the rare event of a dispute.