What should I do if another person in my organization should manage this order?

You can add your colleague to your Storefront to allow them access and enable them to manage new requests and orders. To add them, Click the “Lab Members” section on the right side of your Storefront. Then click the green Add Lab Members button. You can only add Lab Members who have a Science Exchange account, so they may need to create an account first. Type in their name and select their name from the drop-down menu. Add their title. You can choose to make them a Lab Admin. Lab Admins have access to the Settings tab and can edit information on your Storefront, in addition to being able to respond to customer requests. Click Save Changes to finish.