9. Now that the provider has completed my order, what do I do?

Once the provider has completed your order, please review your deliverables within 10 business days and click on the green 'Confirm Completion' button.

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Your payment is due to Science Exchange as stated in your invoice. Please visit your order page's Billing tab for payment instructions.

If the provider did not complete your order according to the statement of work outlined in their quote, please click on the blue 'Reactivate This Order' button on the order page. Then, please message Science Exchange on the order page for immediate assistance.